This session introduces ‘CC’, the vCare Companion Robot, which helps hospital staff reduce administrative burden by 3+ hours per shift – and increase the quality of life for overburdened care staff. This is achieved using ambient listening to patient‑staff conversations for charting, reporting, vitals collection, and integration with electronic healthcare records at the point of care. Care staff no longer need to struggle with multiple devices to bring into the patient’s room: The ‘CC’ robot autonomously follows the care staff worker with the necessary tools, listens to conversations, automatically fills in forms, and integrates with EMR’s – thus freeing up hands and time to focus on the patient and care delivery. John Snow Labs’ Medical Language Models are used for ambient listening, speech‑to‑text, clinical information extraction and normalization, and automated filling of medical forms. The presentation will highlight lessons learned from developing this system at one of the US’s largest not‑for‑profit Life Care organizations.
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